Reviving Flowers ("we", "us", "our"), operated by [Legal Name], [Charity Registration Number], is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
- Donations: When you donate, payment is processed securely by Stripe. We receive confirmation of your donation and limited details (such as your name and email), but we do not see or store your full card details.
- Contact: If you email us or use our contact details, we collect the information you choose to share (such as your name, email address and message).
- Technical data: Our site loads fonts and design libraries from third-party providers (Google Fonts, Cloudflare) and is hosted on Google Firebase. These providers may automatically process limited technical information such as your IP address to deliver content.
How We Use Your Information
- To process and acknowledge your donations.
- To respond to your enquiries and stay in touch about our work (only where you have asked us to).
- To operate, maintain and improve our website.
- To meet our legal, accounting and regulatory obligations.
How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate, such as:
- Stripe — payment processing (see Stripe's privacy policy).
- Google (Firebase, Fonts) and Cloudflare — website hosting and content delivery.
We may also disclose information where required by law.
Cookies
Our website does not currently set its own marketing or analytics cookies. Third-party services we use may set limited cookies necessary to function. If we add analytics in future, we will update this policy.
Data Retention
We keep personal information only for as long as necessary for the purposes described above, or as required by law (for example, donation records for accounting and tax purposes).
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact Us
If you have any questions about this policy or how we handle your information, please contact us at [contact email], or write to us at [Registered Address].